The no-frills airline industry has long been associate with poor service. But Spirit Airlines takes it to another level. Florida-based carrier is consistent rank as one of the least desirable airlines to fly. And not just by its customers Spirit ranks at or near the bottom. In several categories you compared to major carriers such as American Airlines, United Airlines, and Delta Air Lines.
Understand the refund rules
Read over your flight’s ticket carefully, and make sure you understand any cancellation or change fees. And don’t assume that just because it was a mistake on your part, you’ll be able to get a refund from Spirit Airlines refund policy. Because of contracts with airlines and their partners. You might not qualify for a refund or fare reduction if something went wrong with your tickets. Even if it was an error on their end. For example, earlier in 2018, one man found out he wouldn’t be able to get his money back after. A he couldn’t board his trip due to an overbooked plane; apparently Spirit only offered $100 worth of travel vouchers as compensation . It pays to read (and re-read) those airline regulations!
Do your research
Before you get caught up in your emotions, do a little research. Your credit card company might give you some of your money back just for reaching out and asking. If they don’t, at least you will have tried. Plus, there are all sorts of small claims court laws that could apply depending on how much money is involved. For example, in California it’s $10,000 or less — but if you have a lawyer look into it and bring it up as a class action suit then that number can go way up!
Know what you need to submit
The first thing you need to know is that refunds are handled directly by Spirit refund policy. If you are concerned with a particular issue, such as Spirit cancelation policy fees or rescheduling fees, it is best to call Spirits customer service. Beyond customer service issues, however, each request will be handled on a case-by-case basis and they’ll tell you what information they need in order to process your refund request. More check out Spirit baggage policy In many cases, a copy of your original Spirit check in online boarding pass (as well as any associated charge slips) will suffice. Keep in mind that there’s a $25 fee for each refund issued—so you don’t want to submit too many requests for a single flight.
Call them up (nicely)
You’ll have better luck getting a refund if you call Customer service number Spirit Airlines. Make sure to be polite; you might have a much easier time if you keep your temper in check and listen carefully. If there are problems with your flight, let them know about it, calmly explaining what went wrong and why you deserve some sort of compensation for their poor service. You don’t want to take things too far; after all, yelling at an airline representative is unlikely to help your case. But don’t hold back when talking about how frustrating their service was; it will make it easier for them to understand why you deserve more than just a generic voucher or coupon that doesn’t really do anything for you. And if that doesn’t work? There are other options!
Keep your cool
If you find yourself facing flight delays or a Spirit airline cancel flight on an airline like Spirit, don’t immediately think of a refund. In these instances, all airlines are required by law to put you on another flight if it is available that same day. If your new flight is scheduled for a future date, and not everyone can be rebooked on a single flight, ask for (and expect) compensation. This could include a refund of your ticket price or even bonus miles added to your frequent flyer account. There is no limit to how many times in one year you can use the alternate travel voucher law, so don’t hesitate to get proactive should problems arise with future flights.